Stateside Auto Ship LLC

Privacy Policy

Stateside Auto Ship LLC ("we," "us," "our," or "Company") is firmly committed to protecting your privacy. This Privacy Policy outlines the specific types of information we collect, our purposes for collection, the parties with whom we may share it, and the rigorous measures we employ to keep it safeguarded. By accessing our website and utilizing our vehicle transport services, you acknowledge, understand, and consent to the terms of the most recent version of this Policy.

Protection of Minors

This website and its contents are strictly intended for individuals who are at least 18 years of age. If you are under 18, you may only utilize our services under the direct supervision and with the explicit permission of a parent or legal guardian. In compliance with federal regulations, children under the age of 13 are strictly prohibited from submitting any personal information to our platform or using our services for any reason.

Types of Data We Collect

Your Personal Information

We collect personally identifiable information (PII) that uniquely identifies you, including but not limited to your full name, primary phone number, residential or corporate addresses, email address, and alternative contact details. This data is collected and processed exclusively when you request an auto transport quote or book an order with us.

Your Website Activity

We analyze details regarding your interactions with our website—including user demographics, general interests, and browsing behaviors—to optimize our digital platform and deliver highly relevant information to prospective clients. Collected data points include:

User Reviews and Public Posts

If you choose to disclose information publicly on our platform by leaving a customer review or posting content, that information will be collected for our corporate records, marketing materials, and service improvements.

Corporate Correspondence

By contacting us via text messages, emails, or alternative digital communication channels, we reserve the right to retain records of such correspondence to maintain service quality and enhance your overall customer experience.

Log File Information

Our web servers automatically collect standard log data when you interact with our website, including:

Cookie Policy

Cookies are small data files transferred directly onto your device's hard drive to help web platforms recognize you upon repeat visits. Stateside Auto Ship LLC utilizes cookies on our website; these files are stored locally on your physical device rather than on our servers. You maintain the right to decline cookies through your browser settings, though doing so may limit certain functionalities of our website.

How We Utilize Cookies

We deploy cookies to manage the following essential operational fields:

Data Utilization and Protection

Service Delivery

Stateside Auto Ship LLC processes your information solely to deliver our vehicle transportation services at the highest possible standard during normal business operations. We maintain a strict policy against selling, leasing, or distributing your private data to unauthorized outside parties under any circumstances. Please note that withholding required operational data will prevent us from fulfilling your transport orders.

Administrative Communications and Consent

We utilize your personal contact details (phone numbers and email addresses) to transmit critical updates regarding operational changes, safety announcements, upcoming promotions, and administrative alerts relevant to your account. You can opt out of electronic newsletters at any time by clicking the "unsubscribe" link embedded at the bottom of our emails. To stop receiving mobile text alerts, simply reply "STOP" to any text message. Submitting your mobile number constitutes explicit consent to this Privacy Policy, authorizing us to initiate phone calls and text messages relevant to your order. Standard message and data rates may apply.

Dispute Resolution and Compliance

To settle ongoing disputes, resolve logistical issues, and enforce our corporate Terms & Conditions, we utilize the historical data stored in your client file alongside general behavioral data gathered from your website use.

Third-Party Disclosures

We prioritize the confidentiality and protection of your personal information. We do not sell or distribute your personal information for independent financial gain. However, certain information may be disclosed when reasonably necessary for legitimate business operations, legal compliance, and the provision of our vehicle transportation brokerage services, as described below.

Anti-Spam Policy

Stateside Auto Ship LLC maintains a strict zero-tolerance policy against spam. If you wish to restrict us from emailing, texting, or calling your registered devices, you retain the legal right to opt out. Contact our team directly, and we will immediately honor your communication preferences.

Information Security Standards

We implement robust administrative and technical safeguards designed to protect all forms of personal data from unauthorized access. However, because no digital transmission channel is entirely secure, we cannot guarantee absolute data protection. Consequently, the Company is not liable for data breaches resulting from transmission errors, third-party cyberattacks, or external factors outside our reasonable control.

Your Legal Privacy Rights

Subject to local data protection regulations, you hold specific enforceable rights regarding your personal information, including the right to:

In compliance with state-specific mandates, California residents may submit a formal request to have their personal records permanently purged from our databases. For any inquiries or requests concerning your data rights, please contact our privacy compliance officer at: support@statesideautoship.com

Governing Law

This Privacy Policy and all subsequent operational interactions shall be governed exclusively by the laws of the State of Pennsylvania, without regard to its conflict of laws principles.

Contact Our Compliance Team

For any questions, policy clarifications, or technical compliance issues regarding this Privacy Policy or our website practices, please contact us at:

Stateside Auto Ship LLC

Email: support@statesideautoship.com

Website: statesideautoship.com

Address: 600 Red Lion Rd, Apt S11, Philadelphia, PA 19115-1229

Terms of Acceptance

Utilizing this website signifies your formal acceptance of this Privacy Policy. If you do not agree to these terms, please immediately cease using our platform. Your continued use of this Site following the publication of formal changes to this policy will be legally deemed as your absolute acceptance of those modifications.